BUSINESS PROCESS OUTSOURCING
Sremium Group also owns a full service business process outsourcing centre. With clients across all industries, we can help enable your company to increase your market reach through enhanced call center services.
Our solutions and effective call center strategies are here to ensure that your business runs smoothly and effectively, and at a low cost to you.
Outbound Call Center Services
Appointment Scheduling
We can send appointment confirmations to your attendees to remind them of your meetings. These reminders can include helpful details such as date and time, directions, and other information.
Information Verification
Our consumer information services assist companies in constantly maintaining the highest possible level of data and information accuracy.
Lead Generation
Our proven techniques will help to generate fresh leads, bringing about high conversion rates in return.
Customer Survey
Positive feedback and constructive criticism are two areas that have a lot of potential to make a progressive change in the way things are done. We can help your business carry targeted customer survey campaigns to help your brand and put your business benefits in front of your customers.
Telemarketing
We offer inbound and outbound telesales services, performed by highly skilled and qualified employees with in-depth knowledge and excellent language proficiency.
Third Party Verification
Our third party verification operators are trained professionals, who are always on hand to deliver your script in a kind and professional manner. We pride ourselves on customer service, and we know you do too, which is why we will always adhere to any guidelines you put in place.
Market Research
Understanding market opportunities, customer preferences and attitudes towards specific products and services are of crucial importance for any business looking to release and promote new products or services. Our market research services can give your organisation and edge over your competition.
Benefits for Your Business
A proven track record of scalability and customisation
Ability to take large one-off transactions, single micropayments, recurring monthly and annual payments
Automated invoicing
Use any type of card (Visa, MasterCard, etc), anywhere in the world
24/7 support
A reliable and secure platform you can depend on
A robust API that is simple to integrate onto any website or serviceTech support to build our solutions into your website and product
Essential international reach
Fraud prevention and reduction practices to protect your money
Lower transaction fees
Benefits for Your Customers
A better user experience with enhanced security and faster processing
A technology enabled solution for subscriptions and once-off payments, on desktop and mobile
Click to pay directly from mobile devices